Buying, Selling & Return Policies

All sales transactions must be completed either by Purchase Order number, certified funds or credit card prior to shipment of product.

Purchase orders will only be accepted from buyers who have established accounts and terms with CTDI Corporate.

Transaction must be completed in (5) business days to secure product.

Transactions that exceed (5) business days will be nullified.

CTDI can only accept Purchase Order numbers from authorized personnel. Each buyers account will require authorized personnel be designated by buyer's company.

The buyer will always be responsible for shipment costs. CTDI can utilize buyers existing shipping accounts or can include shipment costs within the sales invoice.

CTDI will only offer warranties on product we test and repair internally.

CTDI offers a one-year end-user warranty on all certified pre-owned equipment we furnish. Unless otherwise stipulated within the sales agreement, new products will be subject to the standard warranty offered by the OEM.

Non-warranty returns must be in original, unopened packaging. All returns are subject to inspection.

Special ordered new product returns are conditional and require further consideration.

All products that are returned must be accompanied by a Returned Merchandise Authorization (RMA) number. Unless an RMA number is issued, no product will be accepted for return.

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